Legal notice

Last updated: June 30, 2026

1. ENTITY INFORMATION

This website is operated by QORAlab.

Throughout this Legal Notice, the terms “QORAlab,” “we,” “us,” and “our” refer to the QORAlab business operating this website and online store.

2. BUSINESS IDENTIFICATION

Business Name: QORAlab
Business Location: 898 Portage Pkwy, Vaughan, Ontario, L4K 0J6, Canada
Business Type: Online retail and e-commerce business

QORAlab offers consumer products through its online store and works with fulfillment partners, logistics providers, payment processors, and service providers to operate its business, process orders, and deliver products to customers.

QORAlab does not claim to manufacture all products sold on this website unless expressly stated on a specific product page.

3. CONTACT INFORMATION FOR LEGAL INQUIRIES

For legal inquiries, official correspondence, business-related notices, or other formal communications, please contact us at:

QORAlab
Email: contact@qoralab.com
Business Location: 898 Portage Pkwy, Vaughan, Ontario, L4K 0J6, Canada

Please note that QORAlab provides customer support and legal correspondence handling primarily by email.

We do not accept in-person visits, package drop-offs, or returns at our business location unless specifically instructed by our support team. Please do not send returns to our business location or any address listed on our website unless you have received return instructions from us.

4. GOVERNING LAW

This website is operated from Ontario, Canada.

To the fullest extent permitted by applicable law, any legal matters, disputes, claims, or proceedings arising from your use of this website, your purchase of products, or your interaction with QORAlab shall be governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Nothing in this Legal Notice limits or excludes any mandatory consumer protection rights you may have under the laws of your place of residence.

5. REGULATORY & LEGAL COMPLIANCE

QORAlab aims to operate in accordance with applicable Canadian federal and provincial laws, as well as applicable consumer protection, privacy, e-commerce, advertising, product safety, and electronic communications requirements in the regions where we offer our products.

Customers are responsible for using our products only as instructed and in accordance with all applicable local laws, safety guidance, and product instructions.

6. INTELLECTUAL PROPERTY RIGHTS

All branding, logos, product names, text, graphics, images, designs, website content, and other materials displayed on this website are owned by or licensed to QORAlab, unless otherwise stated.

Unauthorized use, copying, reproduction, modification, distribution, publication, display, or commercial exploitation of any materials from this website is strictly prohibited and may result in legal action.

Nothing on this website grants you any license or right to use QORAlab branding, content, images, product pages, designs, or intellectual property without our prior written permission.

7. WEBSITE INFORMATION DISCLAIMER

The information provided on this website is for general informational, cosmetic, wellness, and personal-care purposes only.

While we make reasonable efforts to keep product information, pricing, availability, shipping information, promotions, and website content accurate and up to date, QORAlab does not guarantee that all information on the website will always be complete, current, or error-free.

Product images, colors, packaging, accessories, and minor details may vary slightly depending on screen settings, supplier updates, product batches, or other reasonable variations.

We reserve the right to correct errors, update information, modify content, adjust pricing, or cancel orders affected by inaccurate pricing, product information, availability issues, or technical errors, subject to applicable law.

8. PRODUCT & HEALTH DISCLAIMER

Products sold by QORAlab are intended for general cosmetic, wellness, and personal-care use only.

Our products are not medical devices and are not intended to diagnose, treat, cure, prevent, or mitigate any disease, medical condition, or health condition.

Any information provided by QORAlab, including website content, product descriptions, product pages, marketing materials, emails, customer support communications, advertisements, or social media content, should not be considered medical advice.

Please consult a physician, dermatologist, or qualified healthcare professional before using our products if you are pregnant, have a pacemaker or implanted electronic device, have any health concerns, skin conditions, recent cosmetic procedures, recent surgery, or underlying medical conditions.

Always follow the product instructions, warnings, and usage guidelines. Discontinue use immediately if you experience pain, irritation, swelling, burning, discomfort, or any adverse reaction.

9. PRODUCT AVAILABILITY, FULFILLMENT & SERVICE PROVIDERS

Product availability, fulfillment locations, shipping routes, and delivery providers may vary depending on destination, inventory, logistics conditions, and carrier availability.

QORAlab may work with third-party fulfillment partners, suppliers, warehouses, logistics providers, shipping carriers, payment processors, analytics providers, advertising platforms, customer support tools, and other service providers to operate the website, process payments, fulfill orders, and provide customer support.

Use of third-party services may be subject to the terms and policies of those third parties.

10. RELATIONSHIP TO OTHER POLICIES

This Legal Notice should be read together with our:

Shipping Policy;

Refund & Return Policy;

Any other policies, notices, or product instructions posted on our website.

If there is any conflict between this Legal Notice and our Terms of Service, the Terms of Service will apply to the fullest extent permitted by law.

11. CONTACT

For questions about this Legal Notice, please contact us at:

QORAlab
Email: contact@qoralab.com